Shipping policy

Last Updated: August 29, 2026

At MISSAKKI, we are committed to delivering your beauty and skincare products safely, securely, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

  • Orders are usually processed within 1–3 business days after successful payment or order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales, promotions, product launches, or other high-demand periods, processing may take slightly longer.
  • Once your order has been dispatched, you will receive shipping confirmation and tracking details, where available.

2. Shipping Across India

MISSAKKI currently offers shipping across India.

Delivery availability may vary depending on the destination PIN code and courier service coverage.

We currently do not offer international shipping unless specifically stated on our website.

3. Delivery Time

After dispatch, orders are generally delivered within:

3–7 business days for most locations in India.

Remote areas, difficult-to-service PIN codes, natural events, courier delays, or other circumstances beyond our control may require additional delivery time.

Please note that delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

MISSAKKI may offer free shipping on selected orders or promotional periods. Any applicable free-shipping offer will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, you may receive a tracking link or tracking number through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information to check the current status of your shipment.

Please allow some time for the tracking information to become active after dispatch.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information, including:

  • Full name
  • Complete delivery address
  • Correct PIN code
  • Valid phone number
  • Any other information required for successful delivery

MISSAKKI will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

If an order is returned to us because of an incorrect address, unsuccessful delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-shipment.

7. Delayed Deliveries

Although we work with reliable logistics partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier or logistics issues
  • High order volumes
  • Transportation disruptions
  • Government restrictions
  • Remote delivery locations

We appreciate your patience in such situations.

8. Lost or Undelivered Packages

If your order appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact our customer support team.

We will coordinate with the relevant courier partner and investigate the shipment status.

9. Damaged Package

If you receive a package that appears damaged, please contact MISSAKKI customer support as soon as possible.

For damaged or incorrect products, we may request photographs or an unboxing video to help us investigate the issue with our logistics partner.

Please retain the original packaging until the issue has been resolved.

10. Product Delivery & Returns

Shipping and delivery are separate from our return, refund, and replacement terms.

Please refer to our Return & Refund Policy for information regarding damaged, defective, incorrect, or eligible returned products.

11. Cash on Delivery (COD)

If Cash on Delivery is available for your PIN code, the option will be displayed during checkout.

COD availability may vary based on location, order value, and courier service.

MISSAKKI reserves the right to restrict COD availability for certain orders or locations.

12. Contact Us

If you have any questions regarding your order or shipment, please contact us through our customer support channels.

Brand: MISSAKKI
Email: care.missakki@gmail.com

We are always happy to assist you.

Thank you for choosing MISSAKKI.